If you purchased a ticket to one of our events and need to "UPGRADE" it for an admission ticket of a different type, follow the instructions below -
1. Go to your Growtix order confirmation in your email
2. Make sure and claim your ticket if you haven't already
3. Under your ticket product type, click the button, "Upgrade Your Products"
4. On the drop-down menu, select the Product to either "UPGRADE or SWAP" with (products of the same price) or UPGRADE to (pay the difference in price).
5. Make sure all the requested information is filled out correctly and push the "Submit Upgrade or SWAP" button.
5. You will receive a new confirmation email or see in your confirmation the change to your new order request.
***If you are seeing the error message below, then the Products that you can upgrade to are either not on sale yet or are already sold out.
*If you are trying to downgrade your tickets to a lower-priced ticket than you originally purchased, please contact customer service and they will assist you.*
ATL Comic Convention 2024 is February 9-11, 2024 at The Georgia World Congress Center Hall